Africa Crypto (https://africacrypto.com) is an information intermediary service platform (hereinafter referred to as the “Platform”) that provides Users with digital asset trading and related services. The Platform offers services to Users who have registered with it (hereinafter referred to as the “Users”) in accordance with the terms and conditions outlined in this Agreement (defined below). This Agreement is legally binding between the Users and the Platform. Users are encouraged to carefully read and fully understand the terms and conditions of this Agreement, especially those that limit the liability of the Platform or restrict the rights and interests of the Users. Users must read carefully and decide whether to accept or reject this Agreement. Unless a User agrees to all terms and conditions of this Agreement, they will not be entitled to use the services provided by the Platform. If a User disagrees with any part of this Agreement or does not acknowledge the Platform's right to unilaterally amend this Agreement at any time, they should immediately stop using and accessing the Platform. By registering as a User of the Platform or using the services offered, a User is considered to fully understand and accept all terms and conditions of this Agreement, including any amendments the Platform may make at any time.
For clarity in this Agreement, the Platform will be referred to as "we" or other applicable first-person pronouns. All natural persons and other visitors who access this website will be referred to as "you" or other applicable second-person pronouns. You and we will be collectively referred to as "both parties" and individually as "one party."
Chapter 1 Definition and Interpretation
Article 1: In this Agreement, the following terms and expressions will have the meanings ascribed to them below, unless specified otherwise:
- Agreement: This Service Agreement, the Privacy Policy, Rules against Money Laundering and Terrorism Financing, and any other rules, statements, and guidelines that have been or may be released or published on the Platform.
- Force Majeure: Includes maintenance of information network equipment, failure of access to information networks, failures of computer, communication, or other systems, power failures, weather events, accidents, industrial actions, labor disputes, riots, insurrections, disturbances, inadequate productivity or means of production, fires, floods, storms, explosions, wars, or other factors beyond the Platform's control, including market collapse, government actions, judicial or administrative orders, and other circumstances.
- Affiliate(s): if a company directly or indirectly controls another company, or is directly or indirectly under the control of another company, or otherwise has significant influence over another company or is under the significant influence of another company, the former is then an affiliated company of the latter;
- Intellectual Property Rights:- As defined in Article 88 of this Agreement.
Article 2: Any codes, statutes, or administrative regulations cited in this Agreement will refer to their most recent amended versions, regardless of when the amendments occurred relative to the signing of this Agreement.
Article 3: The headings of the terms and conditions in this Agreement are for convenience only and should not be used for interpreting the terms and conditions. References to any statements, terms, conditions, annexes, or schedules refer to those within this Agreement.
Article 4: The term “include” shall always carry the meaning ascribed to it herein, unless specified otherwise in this Agreement.
Article 5: Unless stated otherwise, if there is any conflict or inconsistency between the documents referenced herein, the validity of the documents will be prioritized in the following order:
- User Service Agreement of Africa Crypto Website.
- Privacy Policy of Africa Crypto Website.
- Rules against Money Laundering and Terrorism Financing.
- Other agreements, rules, and guidelines implemented from time to time.
Article 6 Users may choose from different language versions of the Platform. In case of any inconsistency or conflict between different language versions, or if there is any omission in one language version, the English version of the Platform (and corresponding terms, agreements, policies, etc., as indicated in Article 5) will prevail.
Chapter 2 Basic Terms of the Platform
Article 7: The Platform is an information intermediary service platform (website: https://africacrypto.com; if the Platform releases a new web address, please refer to that address). The Platform provides services to Users through various means, including the Platform itself and associated clients. The specific content of the services primarily includes the release of digital asset trading information, digital asset trading services, user services, and other transaction facilitation services, depending on what the Platform actually provides.
Article 8: To protect your rights and interests, you should carefully read and fully understand all terms and conditions of this User Service Agreement before voluntarily registering for Platform services. By registering or using the Platform, you are deemed to fully understand and accept this Agreement and any subsequent amendments the Platform may make; if you breach this Agreement, you will be held responsible for any legal consequences.
Article 9: The Platform may amend this Agreement at any time. Upon any changes to this Agreement, the Platform will release the latest version without notifying each User individually. If a User disagrees with any amendments, they have the right to stop using the Platform services. Continuing to use the Platform services indicates acceptance of the amendments.
Article 10: For notices to Users, and any other agreements, announcements, or notices related to account and service use, Users agree that the Platform may deliver such communications via electronic means, such as in-app announcements, website messages, emails, text messages, and other methods. Such notices will be considered duly served on the day they are delivered (if sent by post, they will be deemed served three days after being posted to the User's contact address). If a User fails to receive any of these notices due to reasons not attributable to the Platform (e.g., inaccurate email or contact information), the Platform will not be held responsible.
Chapter 3 Registered Users
Article 11: Users must register with the Platform before accessing its services.
Article 12: Individual Users must be at least 18 years old or, under the laws of their location, be natural persons with full legal capacity to bear civil liabilities.
Article 13: Legal entities or organizations registering as institutional Users must designate a representative who is at least 18 years old or legally capable of bearing civil liabilities to complete the registration on behalf of the entity.
Article 14:By clicking the "agree to register" button, you or the organization you represent agree to all content of this Agreement and will be bound by it. If you do not meet the qualifications in Articles 12 or 13, you and the organization you represent will bear all consequences, and the Platform reserves the right to cancel or freeze your account.
Article 15: You agree to provide information such as your name, email address, mobile phone number, nationality, and ID card number as required by the Platform's registration page.
Article 16: Before or after registering, the Platform has the right to require Users to provide additional information or data as per applicable laws and regulations. Users must cooperate and are responsible for submitting the necessary information and meeting local regulatory requirements.
Article 17:Each User makes the following commitments:
- Users register and use the Platform to legally trade their own digital assets and do not intend to violate any laws or disrupt the digital asset trading order.
- Users must provide truthful, current, valid, and complete information as required by the Platform.
- Users guarantee that funds used for trading are from legal sources and not derived from illegal activities.
- Users are obligated to maintain and update their profile to ensure it is accurate and complete.
- Users (individuals or entities) are not residents or registered in any Restricted Locations, including the United States, Singapore, mainland China, Hong Kong, or any sanctioned countries. The list of Restricted Locations may be updated at the Platform's discretion.
- Accessing the Platform or using its services does not violate any applicable laws or regulations in the User's jurisdiction regarding digital assets.
- Users must comply with all rules issued by the Platform, including announcements and risk alerts.
Article 18: Unless the information provided by a User is clearly false or incomplete, the Platform has the right to rely on that information.
Article 19: If a User breaches any commitments in Article 17:
- The Platform may suspend the User's account and restrict access to Platform services, and will not be held responsible for any resulting losses; the User agrees to bear all related expenses.
- If Platform services cannot be provided due to the User's failure to update their profile or provide necessary information, this will not be an excuse for cancelling transactions or refusing payments, and the User will bear all consequences.
- The User is liable for any direct or indirect losses resulting from their breach, and any illicit gains will be deducted, with the Platform retaining the right to hold Users accountable.
Article 20:After you provide all necessary registration information and it is verified, the registration process is complete, and you officially become a User of the Platform.
Article 21:The Platform reserves the right to terminate a User's registration or access to their account at its discretion if it determines that the User is unsuitable for high-risk investments or has breached any terms of this Agreement.
Article 22:The Platform has discretion in determining whether a User passes authentication and may cancel the registration of an already authenticated User. The Platform has the right to refuse or cancel any User's registration without obligation to provide a reason, and it will not be liable for any direct or indirect losses suffered by the User due to this refusal.
Article 23:Users register willingly. The Platform does not coerce, mislead, or otherwise exert unfair influence to encourage registration.
Chapter 4 Content of Platform services for Registered Users
Article 24 The Platform offers the following services to Users who have completed their registration:
- Relevant information disclosed by digital asset projects.
- Real-time quotes and trading information for various digital asset projects.
- Digital asset trading services.
- Customer support services.
- Technical and management services to ensure the Platform operates smoothly.
- Other services publicly announced by the Platform.
Article 25 : The Platform, as authorized by digital asset project owners, publishes information and provides matching services for transactions involving digital assets as outlined in Article 24 of this Agreement. The Platform is only responsible for reviewing the text of the information released by the digital asset project owners and does not guarantee the accuracy, completeness, or legality of this information. Users should make decisions based on their independent judgment and may engage their own advisors or conduct their own research. If Users conduct digital asset transactions based on this information, they assume all associated risks, and Users cannot make any legal claims against the Platform regarding these risks. Any disputes between a User and a digital asset project owner related to transactions will be resolved solely between the parties involved, and the Platform will not assume any transaction risks or legal liabilities.
Article 26 :The digital asset trading services mentioned in Article 24 of this Agreement include:
- User Accounts: A User account will be created upon registration. This account will record the User's activities on the Platform. The User account is the only account for logging into the Platform.
- Digital asset trading: Users can submit digital asset trading instructions through the Platform and trade other digital assets with digital assets in their User accounts.
- Digital assets deposit and withdrawal:Users can transfer digital assets to and from designated addresses in their User accounts.
- Updating Trading Status:Users acknowledge that the trading status confirmed through the Platform will become an irrevocable instruction for the Platform to execute the relevant transactions or operations. The execution time of these instructions will be based on the actual operational time within the Platform's system. Users agree that the Platform has the right to handle matters according to this Agreement and/or the Platform's dispute resolution rules. Any disputes or losses resulting from a User's failure to amend or confirm transaction status or submit applications in a timely manner will be the User's responsibility, and the Platform will not bear any responsibility.
- Transmission of Trading Instructions: The Platform transmits the User's trading instructions at the time of input. Users understand that the Platform acts solely as a facilitator of digital asset transactions and is not a buyer or seller. The Platform does not handle the deposit or withdrawal of legal tender.
- Transaction Inquiry:The Platform will record all User operations, regardless of whether the purpose is achieved. Users can query these transaction records in real-time via their accounts.
- Transaction Security Settings: The Platform may periodically adjust transaction-related settings, such as limits and transaction times, for security reasons. Users understand that these adjustments may cause some trading inconveniences and have no objections.
- Handling of System Failures: If the Platform identifies an error due to system failure or other reasons, it may correct the error regardless of its impact on Users. If a User receives more digital assets than they should due to such an error, the Platform reserves the right to correct the transaction, and the User must return the excess digital assets or comply with the Platform's correction instructions. Users understand that the Platform will not be liable for any losses caused by these errors.
Article 27: Except for the services listed in Article 24 and the technical services announced by the Platform, the Platform is not responsible for providing any investment, legal, tax, or other professional advice to Users regarding digital asset transactions. Any information, discussions, analyses, prices, or other data provided by the Platform are general comments and do not constitute advice. Users seeking professional advice should consult relevant professionals regarding investments, laws, taxes, or other areas related to digital cash transactions. The Platform is not liable for any direct or indirect losses (including lost profits) resulting from a User's reliance on these general comments.
Article 28: The services provided by the Platform should not be interpreted or used as offers to Users in any jurisdiction that considers these services illegal.
Article 29: Users must adhere to the following trading rules when using the Platform for digital asset transactions:
- Browsing Trading Information Browsing trading information: when browsing trading information on the Platform, the Users should carefully read all the content in the trading information, including price, entrusted amount, handling fees and buying or selling direction. The Users should click on the button to conduct transaction after fully understanding and accepting all the content in the trading information.
- Submission of EntrustmentAfter understanding the trading information, Users may enter digital asset trading details and submit their transaction authorization, confirming the accuracy of the information. By submitting this authorization, Users grant the Platform permission to act on their behalf in matching transactions according to the provided trading details. Users acknowledge that if a transaction matches their authorized price, the Platform will automatically complete the transaction without prior notice.
- Inquiry of transaction details: Users can view their digital asset transaction records through their personal account.
- Revocation or amendment of entrustment: Users have the right to revoke or amend their transaction authorizations at any time before matching is completed.
Article 30 : The Platform reserves the right to modify, suspend, or permanently terminate some or all services provided to Users for any of the following reasons:
- As required by laws, regulations, rules, or orders of the relevant jurisdiction of the User.
- To protect the legitimate interests of the Platform or its customers.
- Changes to digital asset trading rules.
- Any other valid reason.
Article 31: If the Platform modifies, suspends, or permanently terminates services as outlined in Article 30, the effective date of such changes will be announced by the Platform.
Chapter 5: Fiat Services
Article 32 Users understand and agree that:
- The Platform has engaged multiple payment service providers (such as UAB Eurlita), liquidity providers, and market makers as authorized service providers to offer fiat-to-digital asset exchange services, depending on the User's jurisdiction and the fiat currency selected for purchasing digital assets (collectively referred to as “Exchange Service Providers” and “Fiat Services”).
- The Exchange Service Providers will only provide the Fiat Services and no other services.
- The Platform has no obligation or responsibility to Users regarding the Fiat Services.
- The use of Fiat Services is subject to the respective terms and conditions of the Exchange Service Providers and governed by their jurisdiction.
- The Platform retains the right to suspend, restrict, or instruct the Exchange Service Providers to restrict any Fiat Services or impose necessary measures (including, but not limited to, recovering funds for any outstanding fees owed to the Platform) if Users breach any terms in this Agreement or any other applicable terms.
Chapter 6: Account Security and Management
Article 33:Users understand and agree that they are responsible for maintaining the confidentiality and security of their accounts and passwords. Users will assume full responsibility for all actions and statements made using their accounts and passwords, and agree to the following:
- Users should create passwords following the Platform's guidelines and prompts (passwords include, but are not limited to, login passwords, fund passwords, bound mobile numbers, verification codes, and Google verification). They should avoid using easily guessed words or dates, such as names, nicknames, or birthdays.
- Users must not disclose their accounts or passwords to anyone else, nor should they use anyone else's account or password. If a User's account is misused due to circumstances not caused by the Platform (e.g., hacking or user negligence), the Platform will not be responsible.
- Users are prohibited from giving, lending, renting, transferring, or otherwise disposing of their Platform account to any third party without the Platform's consent.
- The Platform recognizes the User’s instructions via their accounts and passwords. Users confirm that all actions taken on the Platform after logging in with their accounts and passwords represent themselves. The electronic records generated by the User's account activity are valid evidence of their actions, and Users will bear all responsibilities arising from these actions.
- Users should take appropriate measures to ensure the security of their accounts and passwords after being notified of any foreseeable security risks by the Platform.
- If someone uses a User's account and password without authorization, the Platform and its authorized representatives reserve the right to hold the actual User jointly and severally liable.
Article 34:If a User discovers that a third party is fraudulently using or embezzling their account and password, or if their account is used without proper authorization, the User must promptly notify the Platform and request suspension of services. Failure to do so will result in the User bearing all responsibilities arising from such use. Additionally, Users understand that the Platform needs a reasonable period to act on their request, and the Platform will not be liable for any losses that may occur before taking action.
Article 35:If the Platform, in its sole discretion, believes an event may jeopardize trading security, it reserves the right to suspend, interrupt, or terminate some or all services (including paid services) provided to a User under this Agreement, remove or delete the User's registration information, and seize any illicit profits. Such events may include:
- Believing that the information provided by the User is not authentic, valid, or complete (e.g., registering with another person’s identity without authorization).
- Identifying any abnormal or suspicious transactions.
- Suspecting that the User's account is involved in money laundering, cash-out, pyramid schemes, or other risky or unlawful activities.
- Discovering that the User is using illegal or improper technical methods that compromise trading security or fairness.
- Believing the User has violated any rules of this Agreement or its spirit.
- The user account has not been logged in or actively used for a full year, or the account holds no digital assets;
- Any other situations in which the user violates this agreement;
- Other scenarios where the platform, at its sole discretion, needs to suspend, interrupt, or terminate all or part of the services provided to users under this agreement (including paid services) and may remove or delete registration information for reasons related to transaction security and others.
Article 36:When a user decides to stop using their account, they must first pay off all outstanding amounts (including service fees, among others), withdraw all available digital assets (if any) eligible for withdrawal, apply to the platform to freeze their account, and formally cancel the account upon the platform's approval.
Article 37:The user agrees that if the identity verification process for their account is not completed and the account has not been logged into for a full year, the platform has the right to terminate account services without prior notice to the user. The platform may then promptly suspend, close, or delete the user account and all associated materials and files.
Article 38: The user agrees that the suspension, interruption, or termination of their account does not eliminate their responsibilities. The user remains liable for any potential breaches of the agreement or damages that may arise from their actions while using the platform's services. Additionally, the platform may continue to retain relevant information about the user.
Chapter 7: User Guarantees and Commitments
Article 39:Users agree that they will never use the Platform's services for any illegal purpose or in any unlawful manner. They commit to comply with the relevant laws and regulations of their respective countries, as well as all international practices related to Internet use, and to adhere to all network protocols, rules, and procedures associated with the Platform's services.
Article 40: Users agree and guarantee that they will not use the Platform's services to infringe upon the rights and interests of any other person or engage in any illegal activity. They will bear all legal liabilities if they breach this guarantee. Such infringements and activities include:
- Accessing the Platform's services in the name of another person without proper authorization.
- Engaging in illegal transactions, such as trafficking in firearms, narcotics, illegal drugs, pirated software, or other prohibited items.
- Providing gambling information or inducing others to participate in gambling in any manner.
- Engaging in suspected money laundering, cash-out schemes, or pyramid selling activities.
- Performing any actions that could make the system vulnerable to computer viruses or damage the Platform's services or data.
- Using the Platform's system to engage in activities that could negatively affect the normal operation of the Internet or mobile networks.
- Maliciously interfering with the orderly process of digital asset transactions or disrupting the digital asset trading environment.
- Using any technical or other means to disrupt the normal operation of the Platform or to interfere with another user's access to the Platform's services.
- Maliciously damaging the Platform's reputation through false or exaggerated claims.
- Any other actions deemed inappropriate by the Platform at its discretion.
Article 41: The Platform reserves the right to delete any user information that does not comply with legal policies or is false or inappropriate, based on the Platform's independent judgment, without notifying the user and without assuming any liability. If a user fails to comply with these provisions, the Platform has the right to take measures, including suspending or closing the user's account, based on its own independent judgment and without assuming any liability.
Article 42: The user agrees that if any third party initiates a claim or demand for compensation (including attorney fees) alleging that the user has breached this Agreement or violated any incorporated documents or that the user's use of the Platform's services violates any law or infringes on a third party's rights, the user will indemnify and hold the Platform and its affiliates, partners, directors, and employees harmless from such claims or demands.
Article 43: The user commits that all information uploaded or published through the Platform is authentic and valid, and that all information submitted to the Platform is genuine, complete, detailed, and accurate. If the Platform or any other user suffers a loss due to the user's breach of these commitments, the user will assume corresponding liabilities.
Article 44: Users understand and agree that the Platform provides services only to eligible users. The Platform does not take responsibility for any investment or trading of digital assets conducted on the Platform. The Platform is not obligated to ensure the success of users' investments. Any losses resulting from users' investments or transactions involving digital assets will be solely the responsibility of the users, and the Platform cannot be held liable for such losses in any way.
Article 45: A user agrees to be responsible for all activities that occur in their registered account with the Platform, including information disclosures, submissions, agreement confirmations, document uploads, and digital cash transactions. If the user fails to comply with this Agreement's terms or the operating instructions outlined in the trading rules published by the Platform, the Platform will not be held liable in any way.
Article 46: Users agree that the Platform has the right to display various advertisements or commercial information in different formats during the provision of its services (including advertisements on any page of the Platform's website). Users consent to receive commercial promotions or relevant information from the Platform via email or other means.
Article 47: Users agree that if they have any disputes with a project owner or any third party regarding a digital asset transaction, they will not request the Platform to provide related information through any channels other than judicial or administrative avenues.
Chapter 8: Service Interruptions or Failures
Article 48: Users agree that, due to the unique nature of the Internet, the Platform does not guarantee that its services will be uninterrupted, nor does it guarantee the timeliness and/or security of these services. If the system cannot operate normally due to any events preventing users from accessing the Platform's services or negatively affecting their use, the Platform will not be held responsible to users or any third parties. Such events include:
- Scheduled maintenance shutdowns of the Platform's system.
- Errors or failures in telecommunication equipment preventing data transmission.
- Interruptions or delays in Platform services due to factors such as hacking, technical adjustments or failures by network service providers, or website upgrades.
- Force majeure events such as typhoons, earthquakes, tsunamis, floods, power outages, wars, or terrorist attacks that prevent the Platform's system from functioning.
Chapter 9: Scope and Limitations of Responsibilities
Article 49: The Platform does not provide any guarantees regarding its services, including but not limited to:
- The Platform services will meet users’ needs.
- The Platform services will be delivered promptly without any interruptions or errors.
- Any products, services, information, or other materials acquired by users through the Platform services will meet users’ expectations.
- All information, programs, text, data, and other content on the Platform are completely safe and free from interference or damage by malicious programs such as viruses and Trojans.
- All transaction calculations have been verified by the Platform; the corresponding calculation methods will be made public, but the Platform cannot guarantee the absence of errors or interference in these calculations.
Article 50: Users acknowledge and agree that the Platform will not be responsible for any of the following events:
- Loss of user income.
- Loss of transaction profits or contractual losses for users.
- Losses arising from interruptions, suspensions, or terminations of services.
- Loss of expected savings from transaction costs.
- Losses due to issues with information transmission.
- Loss of investment or trading opportunities.
- Loss of goodwill or reputation.
- Losses caused by the loss of or damage to data.
- The cost of purchasing alternative products or services
- Any indirect, special, or incidental losses resulting from infringement (including intentional infringement and negligence), breach of contract, or any other reason, regardless of whether such losses are foreseeable by the Platform or whether the Platform has been informed of the possibility of such losses.
Article 51: Users understand and agree that under no circumstances is the Platform required or obligated to compensate users for any or all of their losses, including but not limited to:
- Situations where the Platform reasonably believes or suspects that a user's behavior on the Platform is illegal or unethical.
- Instances where users mistakenly believe their losses are due to factors related to the Platform.
- Any other losses caused by factors not attributable to the Platform.
Article 52: The quality and content of services provided by any partner of the Platform are the responsibility of that partner. The Platform may contain links to other websites owned, controlled, or operated by third parties (referred to as "Third-party Websites"). The Platform does not guarantee, and is not obligated to guarantee, the authenticity or validity of any information on these Third-party Websites. Users agree to use the Third-party Websites in accordance with their service agreements, rather than this Agreement. The Platform does not recommend or endorse these Third-party Websites. Users should assess the content, products, advertisements, and any other information on the Third-party Websites at their own discretion and assume all associated risks, which are not related to the Platform in any way. Users are solely responsible for judging any data they download or obtain through the Platform services and assume the relevant risks; any damage caused by downloaded data will be solely the users’ responsibility.
Article 53: The advice or information obtained by Users from the Platform and staff thereof or through Platform services, whether written or oral, do not constitute any guarantee for Platform services.
Article 54: The Platform does not guarantee the accuracy, validity, security, or integrity of external links provided for user convenience. Furthermore, the Platform is not responsible for the content of any web page that these external links may lead to, especially if the Platform does not control that content.
Article 55: To the extent permitted by law, the Platform will not be liable for any indirect, punitive, special, or derivative losses (including business losses, lost profits, lost data, or other economic benefits) related to or arising from this Agreement, the use of the Platform, or any information, content, materials, products (including software), and services provided through the Platform, or from the purchase and use of products, regardless of how such losses arise, whether due to a breach of this Agreement (including any guarantees or commitments herein) or infringement. Additionally, even if the exclusive remedies provided in this Agreement do not achieve their intended purpose, the Platform will not be liable for the aforementioned losses.
Article 56: Unless otherwise stated in this Agreement, the Platform’s total liability for any breach of this Agreement shall not exceed the total amount of service fees charged for the current digital asset transaction.
Article 57:Unless otherwise specified in this Agreement, if a user breaches this Agreement or any laws or regulations of their country, resulting in damage to the Platform, the user shall indemnify the Platform for all direct and/or indirect losses (including litigation costs, among others).
Article 58: Users recognize that common law remedies for breach of contract may not fully compensate the non-breaching party for their losses. Therefore, users agree that the Platform has the right to seek injunctive relief and any other remedies allowed by common law or equity in the event of a breach or potential breach of this Agreement by either party.
Article 59: The guarantees and commitments made by the Platform in this Agreement are the only guarantees upon which the Platform provides services (referred to as "Agreement Guarantees") and supersede all other guarantees made in any form (referred to as "Non-Agreement Guarantees"), whether made in writing, orally, explicitly, or implicitly. All Agreement Guarantees are solely made by the Platform and are binding only on the Platform, not on any third parties.
Article 60:Users acknowledge and agree that the Platform does not waive any rights to which it is entitled and limits, exempts, or offsets its liability for damages to the fullest extent permitted by law, even if such rights are not expressly mentioned in this Agreement.
Chapter 10: Risk Warnings
Article 61: Users acknowledge and agree that no transaction conducted through the Platform is free from the following risks, and the Platform cannot and is not obligated to assume responsibility for these risks:
- Macroeconomic Risks: Users may incur losses due to unusual price fluctuations resulting from changes in the macroeconomic environment.
- Policy Risks: Changes in relevant laws, regulations, policies, and rules may lead to abnormal price fluctuations and other issues, potentially resulting in losses for users.
- Default Risks:Users may suffer losses if the project owner is unable or unwilling to continue their project.
- Earnings Risks: Digital assets are not issued by any financial institution or platform, and the digital asset market is a new and untested market that may not yield actual returns.
- Trading Risks:Digital assets are primarily traded by speculators and are used less frequently in retail and commercial markets. Trading digital assets involves a high level of risk, as it occurs continuously throughout the day without limits on price fluctuations, leading to significant price volatility driven by traders and/or global government policies.
- Force Majeure Risks.
- User ErrorUsers are solely responsible for any losses resulting from their own mistakes, such as poor decision-making, improper actions, forgetting or disclosing passwords, unauthorized access to their accounts, or malicious actions by third parties they have authorized as agents.
Article 62: Digital asset transactions are highly risky and are therefore not suitable investments for most individuals. Users understand that they may lose part or all of their investment in digital asset trading, so they should determine their investment amounts based on what they can afford to lose. In addition to the risks outlined in Article 61 of this Agreement, there may also be unforeseen risks. Therefore, users should carefully evaluate their financial situation and the various risks before making any investment or trading decisions regarding digital assets. Users will bear all losses resulting from their decisions, and the Platform will not be liable for users’ investment or trading choices.
Article 63: Given the risks associated with investing in or trading digital assets, users should seek the advice of professional consultants if they have any doubts before proceeding with any transaction or investment.
Article 64:The Platform does not provide any guarantees or conditions to any user and/or transaction, whether express, implied, or statutory. The Platform cannot and does not attempt to control the information provided by users or project owners and does not offer any certification or authentication services for such information. The Platform cannot fully guarantee the authenticity, adequacy, reliability, accuracy, integrity, or validity of all content on the Platform and is not liable for any legal issues arising from it. Users should base their transactions on their own independent judgment and assume full responsibility for their decisions.
Article 65: The Platform does not make any express or implied guarantees regarding users' ability to use the Platform services, including but not limited to applicability, absence of errors or omissions, continuity, accuracy, reliability, or suitability for a specific purpose. Furthermore, the Platform does not make any commitments or guarantees regarding the validity, accuracy, correctness, reliability, quality, stability, integrity, or timeliness of the technologies and information involved in the services it provides.
Article 66: Whether to log into the Platform or utilize its services is a personal decision made by individual users, who will bear all risks and potential losses arising from that decision. The Platform does not make any express or implied guarantees regarding the market, value, or price of digital assets. Users understand the volatility of the digital asset market, where prices and values can fluctuate significantly or even collapse at any moment. Engaging in digital asset transactions is a voluntary choice made by individual users, who are solely responsible for the associated risks and potential losses.
Article 67: The above clauses do not encompass all the risks and market conditions that users may face when engaging in transactions through the Platform. Before making any transaction decisions, users should thoroughly understand the relevant digital assets and make careful decisions based on their transaction objectives, risk tolerance, and financial situation, accepting all risks on their own.
Article 68: Under all circumstances, any third-party services utilized in connection with users' use of the Platform services shall be the sole responsibility of that third party, and the Platform shall not bear any responsibility for such services.
Article 69:Any loss or liability arising from factors attributable to a user shall be the sole responsibility of that user, and the Platform shall not be held liable in any way. The circumstances in which the Platform shall not be liable include:
- Losses or liabilities resulting from a user's failure to operate in accordance with this Agreement or any rules published by the Platform.
- Losses or liabilities arising from any uncertainty, ambiguity, or incompleteness in the instructions sent by the user to the Platform.
- Losses or liabilities resulting from insufficient digital asset balance in the user's account.
- Any losses or liabilities caused by other factors attributable to the user.
Chapter 11: Service Fees and Other Fees
Article 70: If a user utilizes the Platform services, the Platform will charge relevant service fees to that user. Each service fee will be determined by the descriptions and rates listed on the Platform at the time the user accesses the services. The Platform reserves the right to unilaterally establish and adjust the service fee rates.
Article 71: Users may need to pay certain fees to third parties related to their use of the Platform services. For specific rates of such third-party service fees, users should refer to the relevant pages of the Third-party Websites or the Platform's notifications and fee schedules. Users agree to pay these service fees to third parties directly or through the Platform or a designated third party, as specified.
Chapter 12: Termination of Agreement
Article 72:Users have the right to request cancellation of their accounts with the Platform at any time in accordance with the terms of this Agreement. If the Platform cancels a user’s account as outlined in Article 36 of this Agreement, this Agreement will terminate on the date the Platform approves the user’s cancellation request.
Article 73: When an account is canceled according to Articles 36 and 37 of this Agreement, this Agreement will terminate on the date the Platform cancels the user’s account.
Article 74: If a user passes away or is declared deceased, all rights and obligations under this Agreement will be transferred to their successor. If a user loses all or part of their civil rights or capacity, the Platform or its authorized representatives have the right to manage the funds in the user’s account in accordance with valid legal documents (including enforceable court judgments) or instructions from the user’s legal guardian. If the successor or legal guardian decides to continue this Agreement, it will remain in effect; otherwise, the successor or guardian must request the cancellation of the user’s account according to Article 35 of this Agreement, and this Agreement will terminate upon the Platform's approval of the account cancellation.
Article 75:The Platform reserves the right to terminate all services in accordance with this Agreement. This Agreement will end on the date all Platform services are terminated. The withdrawal process will follow the specific guidelines outlined in the Platform's announcements.
Article 76:After this Agreement is terminated, users will have no right to demand that the Platform continue providing services or fulfilling any other obligations, including but not limited to retaining or disclosing any information from their previous accounts or forwarding unread or sent information to the users or any third party.
Article 77: The termination of this Agreement does not affect the rights of the non-breaching party to claim damages from the breaching party for any breaches that occurred before the termination of other agreements, nor does it affect the performance of obligations that remain after the contract ends.
Chapter 13: Protection and Authorization of Personal Information
Article 78: The personal information referenced in Chapter 13 of this Agreement includes the following:
- Personal registration information provided by users when they register for accounts or use their accounts on the Platform, including but not limited to phone numbers, email addresses, and ID card information.
- Server data collected automatically by the Platform when users access it, including but not limited to IP addresses and other relevant data.
- Transaction data collected by the Platform regarding user transactions, including transaction records.
- Personal information of other users that the Platform has legally obtained.
Article 79: Without additional consent from users, successful registration on the Platform will be considered as users’ consent for the Platform to collect, use, or disclose their personal information. Users understand and agree that the Platform may use the collected personal information for the following purposes, with the aim of customizing Platform services, resolving disputes, and ensuring safe transactions:
- Providing services to users.
- Reporting to relevant authorities as required by the appropriate governing bodies of countries or regions.
- Using users’ information for legal purposes such as authentication, customer service, security measures, fraud prevention, marketing, archiving, and backup, or cooperating with third parties to promote websites and ensure security.
- Assisting the Platform in designing new products and services and collecting data to improve existing services.
- Transferring or disclosing users’ information to unrelated third parties for mergers, demergers, acquisitions, or asset transfers.
- Completing software certification or management upgrades.
- Inviting users to participate in surveys about Platform services.
- Conducting data analysis in cooperation with government agencies, public affairs agencies, associations, etc.
- Resolving disputes or mediating in conflicts.
- Using the information for all other legitimate purposes authorized by users.
Article 80:The Platform automatically tracks certain information about users’ activities on the Platform. Without disclosing users’ private information, the Platform has the right to analyze the entire user database and utilize it for commercial purposes.
Article 81:Users agree that the Platform can use data collection tools such as "cookies" on some of its web pages.
Article 82: The Platform will protect users' data in accordance with relevant laws and regulations. User information provided during the execution of this Agreement will not be sold or shared with third parties for free, except under the following circumstances:
- Independent service providers that require information solely for the services they offer.
- Government departments or other entities that have legal access to information and obtain it through lawful means.
- Affiliated companies of the Platform.
- Third parties approved by the user or the authorized representative of the user.
Article 83: Users authorize the Platform to use the information they provide, as well as information generated through the use of the Platform’s services (including information provided and generated prior to signing this Agreement) and any information collected in accordance with this Article, to offer services, recommend products, and conduct market research and data analysis in conjunction with the Platform's partners.
Article 84: Unless otherwise required by law, users authorize the Platform to inquire about and collect their information to provide better services and products, and to share such information with the Platform’s partners as needed.
Article 85:To ensure the security of user information, the Platform and its partners are obligated to keep such information confidential and take necessary measures to protect it.
Article 86: The provisions in Chapter 13 of this Agreement will take effect upon signing, have independent legal validity, and will not be affected by the formation of the contract or any changes to its status.
Chapter 14: Protection of Intellectual Property
Article 87: The intellectual property rights, including trademark rights, patent rights, copyrights, and trade secrets, related to all content on the platform—including works, images, documents, information, materials, platform architecture, layout, design, text and graphics, software compilation, source code, and software—are legally owned by the Platform or other rights holders.
Article 88: No one is permitted to use, modify, copy, publicly distribute, alter, share, or publicly publish the Platform’s programs or content without the prior written consent of the Platform or the relevant rights holders.
Article 89: Users are prohibited from downloading (except for webpage caches) or modifying the Platform or any part of it without the Platform’s explicit written consent. Users are also not allowed to resell or commercially exploit the Platform or any of its content. Additionally, users may not collect and use product catalogs, descriptions, or prices; create derivatives of the Platform or its content; download or copy account information; or employ data collection tools such as robots or similar tools for commercial interests. Systematically obtaining content from the Platform to create or edit collections, compilations, databases, or personal name and address records (regardless of whether through robots, spiders, automated tools, or manual operations) is strictly prohibited without the Platform's written permission. Furthermore, using the Platform's content and materials for any unauthorized purpose is not allowed.
Article 90: Without the Platform's explicit written consent, the Platform's website or any part of it cannot be copied, photocopied, duplicated, sold, resold, accessed, or used for any commercial purpose. Users are also prohibited from using any techniques to acquire trademarks, logos, or other proprietary information (including images, text, web designs, or forms) of the Platform or its affiliated companies without explicit written consent. Moreover, users cannot use the name or trademark of the Platform or its affiliated companies as meta tags or any other form of "hidden text" without explicit written consent. Unauthorized use will result in the termination of any permissions or licenses granted by the Platform.
Article 91: Users’ access to the Platform or their use of any services provided does not transfer any intellectual property rights from the Platform to the users. Users are obligated to respect intellectual property rights and will be held legally liable to the Platform for any infringement, including indemnifying the Platform for any resulting damages.
Chapter 15: General Provisions
Article 92: This Agreement is jointly executed by the Users and the Platform and applies to all activities by Users on the Platform. The contents of this Agreement include the terms and conditions of the main Agreement and various rules that have been or may be issued in the future. All terms, conditions, and rules are an integral part of this Agreement and have the same legal effect as the main body.
Article 93: If any term or condition of this Agreement is deemed to be unenforceable, invalid or illegal by any competent authority, the validity of the other terms and conditions of this Agreement shall not be affected.
Article 94: The rights and obligations outlined in this Agreement shall also be binding on the transferees, heirs, executors, and administrators of all parties that have obtained benefits through the transfer or assignment of such rights and obligations. Users may not transfer their rights or obligations under this Agreement to any third party without the Platform’s consent. However, the Platform may transfer its rights and obligations under this Agreement to any third party at any time, with a notice to the Users thirty (30) days before the transfer.
Article 95: If any term or condition in this Agreement becomes wholly or partially invalid or unenforceable for any reason, that term or condition will be considered separable from this Agreement and replaced with a new, effective term or condition that closely aligns with the parties' intentions and preserves the economic purposes of this Agreement. The remaining terms and conditions will remain fully valid and binding.
Article 96: Unless otherwise stated in this Agreement, nothing herein shall be construed as creating, implying, or treating the Platform as an agent, trustee, or other representative of the Users.
Article 97: The failure of either party to exercise any of their rights or seek remedies regarding a specific event does not affect the subsequent exercise of those rights or remedies for that event or others.
Article 98: A waiver of any breach of this Agreement or any term or condition shall only be effective if signed in writing by the non-breaching party. Any waiver of breach cannot be interpreted as an exemption for the non-breaching party from subsequent breaches. The failure to exercise any right or remedy does not constitute a waiver of that right or remedy in any respect.
Article 99: By executing this Agreement, the User acknowledges that all activities between the User and the Platform occur within the Republic of Seychelles, regardless of the User's physical location at the time of using the Platform. This means that the activities of the parties are governed solely by the laws of Seychelles and not by the laws of any other country where the User may be physically present. Therefore, any recourse the User seeks from the Platform must be pursued under Seychelles law. The User also agrees to comply with all relevant laws and regulations applicable to their use of the Platform in any jurisdiction where they may be located.
Article 100:The Platform does not offer its services outside the Republic of Seychelles. However, Users do not need to be residents of Seychelles to utilize the Platform's services. Foreign Users are entirely responsible for complying with all laws in their respective countries of residence or from which they access the Platform, and the Platform accepts no responsibility for any violations of local laws. In jurisdictions with laws regulating digital asset trading, the Platform does not make offers to provide services that would breach any laws or require any filings, registrations, or approvals from any competent authority.
Article 101: This Agreement is governed by the laws of the Republic of Seychelles, and its establishment, interpretation, content, and execution will be subject to the relevant laws and regulations of the Republic of Seychelles. Any claims or lawsuits arising from this Agreement will be interpreted and enforced according to the laws of the Republic of Seychelles.
Article 102: Unless otherwise specified by rules in this Agreement, both parties agree that any claims or lawsuits arising from or related to this Agreement shall be submitted to the Singapore International Arbitration Commission for arbitration.
Article 103:This Agreement will take effect when Users create their account with this Website and will be binding on both Users and the Platform.
Article 104: The ultimate authority to interpret this Agreement is vested in the Platform.